bn808's Privacy Policy

1 Introduction

bn808 is a trusted online entertainment platform in Bangladesh. We give the highest importance to the privacy of our users. This privacy policy ("Policy") explains how bn808 collects your personal information, the purposes for which it is used, and how that information is kept secure.

By using our platform, you give your consent to the collection and processing of information as described in this policy. If you do not agree with any part of this policy, please refrain from using our services and contact our support team.

bn808 believes that your personal information is your own asset. That is why we collect only the information that is essential to providing our services properly, and we never sell your information to third parties.

2 What Information We Collect

When creating an account or using services on bn808, the following types of information may be collected:

2.1 Information Provided Directly

• Full name and username
• Email address and mobile number
• Date of birth (for age verification)
• Password (stored in encrypted form)
• Financial transaction details (such as bKash, Nagad, or Rocket number)
• Document details provided for identity verification

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Date, time, and page-visit history when accessing the site
• Cookie and session data
• Referral source (where you came from before visiting the site)

2.3 Transaction-Related Information

• Deposit and withdrawal amounts and times
• Betting history and gameplay records
• Bonus claims and wagering progress

3 Purposes for Using Information

bn808 uses your information only for the following legitimate purposes:

3.1 Account Management and Identity Verification

We use your basic information to create and manage your account, to confirm your age and identity, and to maintain a secure login process. Users must be at least 21 years old to access the bn808 platform.

3.2 Financial Transaction Processing

Relevant financial information is used to complete deposits and withdrawals via bKash, Nagad, and Rocket, to verify the accuracy of transactions, and to prevent fraud.

3.3 Customer Support

Our support team may use your account information to resolve your issues and answer your questions. All support is provided in both Bengali and English, 24/7 via live chat and email.

3.4 Security and Fraud Prevention

Information is analysed to detect suspicious activity, prevent multiple account registrations, and ensure the overall security of the platform.

3.5 Service Improvement

Anonymous and aggregated data is used to further improve the user experience, add new features, and identify and resolve technical issues on the platform.

3.6 Legitimate Communication

Your email or mobile number may be used to contact you regarding important policy changes, account-related notices, and transaction confirmations.

4 Information Sharing and Disclosure

bn808 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Limited information may be shared with selected third-party providers for payment processing (bKash, Nagad, Rocket), technical infrastructure maintenance, and fraud detection services. These partners may use the information only to perform specific tasks and are strictly prohibited from using it for any other purpose.

4.2 Legal Obligations

If bn808 is required to disclose information due to a court order, a lawful request from law enforcement, or any other legal requirement, it will act accordingly. Where applicable law permits, we will endeavour to notify you in advance.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. However, in such circumstances the new entity will be bound to comply with the terms of this policy.

5 Data Security Measures

bn808 takes industry-standard technical and organisational measures to ensure the security of your information:

• SSL Encryption: SSL/TLS encryption is used on all our pages, keeping data transfer between your browser and our servers fully secure.
• Password Hashing: Your password is never stored directly — it is kept securely using a strong hashing algorithm.
• Access Controls: Only authorised staff can access your information, and only to perform specific tasks.
• Data Monitoring: 24/7 server monitoring is in place to detect suspicious activity.
• Regular Security Reviews: Our security team regularly reviews and updates systems to ensure the latest protection technology is in place.

However, no method of transmitting or storing information on the internet is one hundred percent secure. Even with our best efforts, absolute security cannot be guaranteed. Therefore, keeping your account password confidential and not sharing it with others is also your own responsibility.

6 Cookie Policy

The bn808 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Cookies We Use

• Essential Cookies: For the site's core functions, such as login sessions and security features.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To collect usage statistics for the site — this data is used in aggregated form and does not identify any individual.

6.2 Cookie Controls

It is possible to disable cookies from your browser settings. However, please note that disabling essential cookies may cause some important site features to stop working.

7 Data Retention Period

bn808 retains your information only for as long as it is necessary:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a reasonable period for legal and regulatory purposes.
• Financial Records: Transaction information may be retained for an extended period in accordance with legal requirements.
• Anonymous Data: Analytics data from which personal identifiers have been removed may be retained indefinitely.

8 User Rights

As a member of bn808, you have the following rights:

8.1 Right to Access Information

You may request from us at any time to find out what information we hold about you.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request that it be corrected. You can also directly change much of your information yourself from your account settings.

8.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time. However, please note that sending essential service-related notifications may remain necessary for us.

To exercise these rights, contact the bn808 support team.

9 Third-Party Services and Links

The bn808 website is connected to third parties through game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, NetEnt, etc.) and payment services. These third parties may have their own privacy policies, and your activity on their platforms will be governed by their policies.

bn808 is not responsible for the data collection or usage practices of third parties. We advise you to carefully read the privacy policy of the relevant third-party service before using it.

10 Protection of Children and Minors

bn808 is for people aged 21 and above only. We do not knowingly collect information from minors. If a minor has created an account, please bring it to our attention and we will immediately close that account and delete all associated information.

If you believe a minor is using our platform, please notify our support team immediately.

11 Policy Changes

bn808 reserves the right to update this privacy policy at any time. In the event of significant changes, we will notify you in the following ways:

• Sending a notice to your registered email
• Displaying a clear notice when you visit the site
• Stating the date of the latest update on this page

Continuing to use the site after a policy change will be considered as your acceptance of the new policy. We therefore recommend reviewing this page from time to time.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact the bn808 support team: